Delivery

Delivery charges

MAINLAND UK overnight delivery (1st Class Royal Mail or Fed-Ex)

For orders of £7.00 or under: £2.00
For orders of £7.01 or over: £4.50

We dispatch 96% of orders within 2 working days. Orders weighing under 4kg are sent Royal Mail First Class and orders over 4kg are sent with Fedex. Fed Ex do not deliver Saturdays.

EXPRESS DELIVERY Guaranteed Next Day

Express delivery Mon - Friday: No Saturday deliveries: £10.90 by Federal Express next day service. Orders by 14:00 PM please to ensure same day dispatch.
Not available on personalised ceramic, candles and printed glass products.

UK MAINLAND ONLY

By overnight courier. Next day delivery service. Excluding Weekends and public holidays. Overnight courier service used. Orders must be received by 14:00 for next day service. Note We cannot commit a time and there should be someone available to accept delivery as a signature will be required.

CHANNEL ISLANDS, NORTHERN IRELAND AND HIGHLANDS

£9.95 for all orders to the Channel Islands, Northern Ireland, Highlands and non-mainland UK. Please contact us for Express delivery options to these areas. For orders over 3kg a surcharge may apply - we will contact you if this applies

MAINLAND EU COUNTRIES INCLUDING SOUTHERN IRELAND

£19.95 for parcels of 10kg and under. A surcharge may apply for orders of 10 kg or more- we will contact you with full details once this has been calculated.

Additional charges may apply depending on exact location in the EU.

SATURDAY DELIVERY

For saturday delivery - please contact us on 01903 790460

LEAD TIMES ON PERSONALISED ITEMS

Engraved,Printed,Embroidered -- will be dispatched between 1-3 days
Ceramics,Candles & Printed Glass -- will be dispatched between 3-5 days
Note : These items are not available on express delivery due to processing times.